| Privacy Policy |
Pantaloon Retail (India) Limited (“Pantaloon”)
respects your privacy. Consistent with our commitment
to providing you satisfying and helpful information
about us, we have found that collecting Personal Information
(defined below) through www.pantaloon.com (the "Site")
and our stores, including but not limited to Pantaloons
stores, Big Bazaar Stores, Food Bazaar stores, aLL stores,
Fashion Station Stores and Pantaloon Factory Outlets
(referred to in this Privacy Policy as the "Stores"),
helps us better understand the products and services
most helpful to you. Our Privacy Policy describes the
types of information we gather online and in our Stores
and how we use this information. Please read this information
carefully.
By accessing the Site and shopping in our Stores, you
agree to be bound by the Privacy Policy. This Privacy
Policy may be updated from time to time. Accordingly,
you should check the date of this Policy (which appears
at the top of this page) and review any changes since
the last version. If at any time you do not agree to
the terms of this Privacy Policy, please do not use
this Site and refrain from purchasing from us.
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Use of Information Collected by Us
Pantaloon may collect two types of information about
users: "Personal Information" (such as name,
email address, mailing address, phone number, credit
card number and the items you purchase) and "Aggregate
Information" (such as information about how many
users log on to our Site on a daily basis or frequency
of customer visits to Pantaloon Stores).
We use customer information in an effort to improve
your shopping experience and to communicate with you
about our products, services, promotions and contests.
We may also use this information to make offers to you,
to help us target specific products and services to
you, and to help us develop and improve our Site and
Stores and tailor our Site and Stores to your interests.
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Personal Information Collected Online by
www.pantaloon.com and at Our Stores
Personal Information is collected online by us or our
service providers (e.g., such as MindViz Tracker) on
our behalf when users voluntarily register with www.pantaloon.com.
We may receive personal usage and demographic information
from our Stores and from third parties we work with
including, for example, www.futurebazaar.com.
In our Stores, Personal Information is collected from
you in a number of ways, including the following:
• When you purchase products from our Stores,
we may collect your name, address, email address, telephone
number(s) and credit card information (with the expiration
date). In addition, we collect transaction information
related to your purchase (such as what you bought, the
price you paid, the payment method you used and if the
product was on sale).
• When you apply for a credit card account through
our Stores, we may also collect income, employment information
and credit information, such as credit cards owned by
you, in addition to identifying information, such as
your name, address, telephone number(s), email address(es),
income and employment status.
• When you fill out a tailoring order or instruct
us to mail product to another location, we may collect
your name, address, email address, telephone number
and credit card information.
• When you fill out any in-store promotional
surveys, we may gather certain Personal Information,
such as your opinions on specific products and/or services,
in addition to identifying information, such as your
name, address, telephone number(s), email address(es),
income and employment status.
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Aggregate Information Collected Online by
www.pantaloon.com and at Our Stores
Aggregate Information is non-personally identifiable/anonymous
information about you, such as age, gender, types of
products purchased, frequency of Store visits, Site
pages you access most frequently or search terms you
enter. Aggregate Information is used in a collective
manner, and no single person can be identified by that
compiled information. For example, the number of people
who shopped at www.pantaloon.com during a specific time
period or the number of people who shopped at our Stores
who are 25 years of age is Aggregate Information that
does not personally identify a specific user. Both www.
pantaloon.com and our Stores collect Aggregate Information.
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Sharing Information with Third Parties
www.pantaloon.com does not share, sell or trade with
third parties your Personal Information gathered online,
such as email addresses, Personal Information collected
as part of an online survey or other specific details
about you, except with your consent or as described
in this Privacy Policy. www.pantaloon.com does not contribute
to or participate in cooperative databases, which give
other companies access to such Personal Information.
The Personal Information and Aggregate Information collected
at our Stores may be shared with www.pantaloon.com as
well as reputable third-party organizations to contact
consumers for marketing and promotional purposes. Third
party contacts to our customers may be initiated only
by postal mail. Except as described in this Privacy
Policy, our Stores will not share your telephone number
or e-mail address. In addition, in the event that you
apply for a credit card account, our Stores may share
the Personal Information we have collected with credit
card companies and credit agencies.
www.pantaloon.com and our Stores may divulge Personal
Information if such action is required for Pantaloon
or any of our service providers or consultants to comply
with any valid legal process, such as a subpoena, search
warrant, statute or court order, or any valid administrative
request from a law enforcement agency. In addition,
we may divulge Personal Information if we or any of
our service providers or consultants believes that such
disclosure is necessary to address any unlawful acts
or acts that may endanger the health or safety of another
customer or of the general public.
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Service Providers
We may share Personal Information and Aggregate Information
with our service providers, consultants and affiliates
for our internal business purposes.
For example, we use the services of MindViz Tracker
to help us measure the effectiveness of our advertising
and how visitors use our Site. MindViz Tracker privacy
policy is located at http://www.mvtracker.com. To utilize
MindViz Tracker services, www.pantaloon.com uses web
beacons (also called pixel tags or clear GIFs) and cookies,
which are defined below and provided by MindViz Tracker
on our Site. The type of information we collect includes
products viewed and/or purchased, your location (state/zip
code if you placed an order) and the Internet Protocol
(IP) address of your computer. An IP address is a number
that is automatically assigned to your computer whenever
you surf the Web. The computers, which deliver the Web
pages to you, automatically identify your computer by
its IP address. When you request a page from our Site,
our servers log your IP address. By supplementing our
records, this information helps us learn things like
what pages are most attractive to our visitors, which
of our products most interest our customers, and what
kinds of offers our customers like to see. Although
MindViz Tracker logs the information coming from the
Site on our behalf, www.pantaloon.com controls how that
data may and may not be used.
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Links to Other Sites
www.pantaloon.com may contain links to sites other
than our own. Those sites may have their own privacy
policy, or no privacy policy at all. Neither we nor
any of our service providers have any responsibility
for those sites, and we provide these links solely for
the convenience of our visitors. Such links may be to
advertisers, content providers or other companies who
may use our logo and/or style as a result of a co-branding
agreement. These sites may send their own cookies to
you and may collect information and use it in a way
inconsistent with this Privacy Policy. We encourage
you to review the privacy policies and terms of use
of any third-party sites or services before providing
any of them with any of your Personal Information. Neither
Pantaloon nor any of our service providers control the
content that appears on these sites or take any responsibility
for their content, nor should it be implied that www.pantaloon.com
endorses or otherwise recommends such sites or their
products or services offered.
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Personal Information Collected By Pantaloon
and Correction Requests
You can ask us by mail for a summary of any Personal
Information that www.pantaloon.com or the Pantaloon
Stores have retained about you. Please address your
request to (MENTION DESIGNATION OF THE CONCERNED PERSON
AND OFFICE ADDRESS). We will send such information for
review only to the email address or mail address that
we have on file for the visitor name that is associated
in our database for such information.
If at any time you wish to change, correct or update
your Personal Information, please send your request
to (MENTION DESIGNATION OF THE CONCERNED PERSON AND
OFFICE ADDRESS). Please be sure to include your email
address, full name and postal address.
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Additional Information
No transmission of data over the internet is guaranteed
to be completely secure. It may be possible for third
parties not under the control of www.pantaloon.com to
intercept or access transmissions or private communications
unlawfully. While we strive to protect your Personal
Information, neither www.pantaloon.com nor any of our
service providers can ensure or warrant the security
of any information you transmit to us over the internet.
Any such transmission is done at your own risk.
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Limitation on Liability
Limitation on Liability
IN NO EVENT SHALL WWW.PANTALOON.COM, THE PANTALOON STORES
OR ANY OF THEIR AFFILIATED ENTITIES OR SUPPLIERS BE
LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL,
EXEMPLARY OR CONSEQUENTIAL DAMAGES, EVEN IF THESE ENTITIES
HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, WHETHER IN AN ACTION, UNDER CONTRACT, NEGLIGENCE
OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION
WITH THE USE, INABILITY TO USE OR PERFORMANCE OF THE
INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE
FROM THE SITE. These limitations shall apply notwithstanding
any failure of essential purpose or the existence of
any limited remedy. Because some jurisdictions do not
allow limitations on how long an implied warranty lasts,
or the exclusion or limitation of liability for consequential
or incidental damages, the above limitations may not
apply to you.
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Applicable Law
The laws of India will govern these disclaimers, terms
and conditions without giving effect to any principles
of conflict of law.
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| Terms of Use |
Please carefully read the following Terms of Use
before using the www.pantaloon.com Web site (the "Site").
By accessing this Site, you agree to be bound by these
Terms of Use. These Terms of Use may be updated from
time to time. Accordingly, you should check the date
of the Terms of Use (which appear at the end of this
document) and review any changes since the last version.
If at any time you do not agree to these Terms of Use,
please do not use this Site.
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Copyright
All content included in the Site, such as text, graphics,
logos, button icons, images, audio clips and software,
is the property of www.pantaloon.com or its content
suppliers and protected by Indian copyright laws. The
compilation (meaning the collection, arrangement and
assembly) of all content on the Site is the exclusive
property of www.pantaloon.com and protected by Indian
copyright laws. All software used on the Site is the
property of www.pantaloon.com or its software suppliers
and protected by Indian copyright laws. Permission is
granted to electronically copy and print hard copy portions
of the Site for the sole purpose of placing an order
on the Site or using the Site as a shopping resource.
Any other use, including the reproduction, modification,
distribution, transmission, republication, display or
performance, of the content of the Site is strictly
prohibited.
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Trademarks
All trademarks, logos, service marks and trade names
are proprietary to www.pantaloon.com, Pantaloon Retail
(India) Limited or other respective owners that have
granted the Site the right and license to use such intellectual
property.
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Registration, Accounts and Passwords
If you register and create an account on the Site you
agree to be responsible for: (i) maintaining the confidentiality
of passwords or other account identifiers which you
choose, and (ii) all activities that occur under such
password or account identifiers.
You agree to notify www.pantaloon.com of: (i) any loss
of your password or other account identifiers and (ii)
any unauthorized use of your password or other account
identifiers. www.pantaloon.com shall not be responsible
or liable, directly or indirectly, in any way for any
loss or damage of any kind incurred as a result of,
or in connection with, your failure to comply with this
section of the Terms of Use.
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Disclaimer
The information, services, products offered for sale
and materials contained in and/or advertised on the
Site, including, without limitation, text, graphics
and links, are provided on an "As Is" basis
with no warranty. TO THE MAXIMUM EXTENT PERMITTED BY
LAW, PANTALOON AND ITS SUPPLIERS DISCLAIM
ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED,
WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS
AND MATERIALS, INCLUDING, BUT NOT LIMITED TO, WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS
AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING
OR COURSE OF PERFORMANCE. In addition, www.pantaloon.com
and its suppliers do not represent or warrant that the
information accessible via the Site is accurate, complete
or current. We are not responsible for typographical
errors. Price and availability information is subject
to change without notice.
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Links to Other Web sites and Services
This Site may contain links to Web sites other than
our own. www.pantaloon.com does not assume any responsibility
for those sites and provides those links solely for
the convenience of our visitors. www.pantaloon.com does
not control the content of these sites and takes no
responsibility for their content, nor should it be implied
that www.pantaloon.com endorses or otherwise recommends
such sites or the products or services offered.
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Limitation on Liability
IN NO EVENT SHALL PANTALOON OR ANY
OF ITS AFFILIATED ENTITIES OR SUPPLIERS BE LIABLE FOR
ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY
OR CONSEQUENTIAL DAMAGES, EVEN IF PANTALOON
HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, WHETHER IN AN ACTION, UNDER CONTRACT, NEGLIGENCE
OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION
WITH THE USE, INABILITY TO USE OR PERFORMANCE OF THE
INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE
FROM THE SITE. These limitations shall apply notwithstanding
any failure of essential purpose or the existence of
any limited remedy. Because some jurisdictions do not
allow limitations on how long an implied warranty lasts,
or the exclusion or limitation of liability for consequential
or incidental damages, the above limitations may not
apply to you.
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Applicable Law
The laws of India will govern these Terms of Use without
giving effect to any principles of conflict of law.
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